As head of the ESA/ESOC Communication Office, Jocelyne is responsible for ESA corporate communications in German-speaking countries, the Czech Republic and Scandinavia. At ESOC, the first Web2.0/social media projects were initially developed under her responsibility and today, blogs, podcasts, Flickr and Twitter are well established in ESA communications. Jocelyne’s interests lie in interaction and open, trusted communication – a challenge in a world in which speed sometimes wins over quality. Social media can open minds, and help explore worlds of information.